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UAE: Should employees be allowed to use ChatGPT for work?

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Employers in the country are split on the topic, with some executives arguing that AI tools may reduce creativity.

Employers in the UAE believe that artificial intelligence chatbots such as ChatGPT have many advantages, but some firms are also concerned that they stifle workers’ creativity, critical thinking and problem-solving abilities.

On the other hand, Nikhil Nanda, director of Innovations Group, says some employees and employers may believe that using AI can free up their time for more creative tasks by handling repetitive and mundane work.

“Others may have concerns that over-reliance on AI tools might stifle employees’ critical thinking and problem-solving abilities, thus reducing creativity,” he said.

Artificial intelligence is believed to be the next game-changing technology that will play a crucial role in how people work and employees are recruited. Job seekers can use ChatGPT in several ways to enhance their employment hunt. They can learn about available positions, obtain suggestions for effective job search tactics, build CVs and cover letters, and prepare for job interviews.

Several companies have embraced AI tools to enhance productivity, streamline workflows, and improve communication with customers. AI chatbots like ChatGPT are often used for customer support, automation, and other business functions.

“Companies that effectively balance the use of AI with opportunities for employees to engage in creative problem-solving and innovation are likely to see positive outcomes,” added Nikhil Nanda.

Read the full Khaleej Times article here

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